LeadingAge New York Adviser Winter Vol. 1 | Page 37

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Home care: delivering good outcomes
“remotely”. Finding the right people to deliver
the kind of care we are known for although we
are not physically there to oversee the care.
Care management coordination: delivering
services under strict cost constraints.
What keeps us up at night:
Keeping our eyes on quality care.
Today’s health care financial uncertainty.
The future of managed care.
Ensuring we do the right thing for every
patient in our care.
The future looks as if it will bring further
attempts to drive down health care costs,
less money to provide more care, bundling
payments, and pressure for us to become
even more like a step down unit
Ms. F. was a vibrant and active woman living
in Brooklyn. Throughout her life, she was
involved in many community organizations
and held a high level job in a financial

institution. When she began to experience
mild cognitive decline and had a fall, her niece
who lived on Long Island had her moved to
a nursing home near where she lived. One
day, we received a call from a local elected
official who had worked closely with Ms. F. on
various community projects. She had gone to
visit Ms. F. and was shocked at how badly she
had physically and mentally deteriorated. She
called us and with the niece’s consent, Ms.
F. was transferred to our facility. After several
months of rehabilitation therapy,
Ms. F. was well enough to return to
her own home with home care.

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