SHIPPING REWARDS
New and Improved
Shipping
d
ōTERRA is committed to investing in the future and removing any roadblocks to the success of the company and its
Wellness Advocates. One of these potential roadblocks over the past few years has been the high rate of product shipping
fees. Ten percent of the company’s revenue is applied to freight and shipping fees, and only a portion of these costs
were covered by old shipping charges. For that reason, renegotiation and changes in current processes were needed in order to
remove the roadblock of costly shipping.
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One of the ways dōTERRA has worked to remove this roadblock is by partnering with UPS. This has helped to simplify the
shipping cost structure as shown below. Any order will be charged the same rate for shipping regardless of price.
Old System
Order
Next day
Two day
Ground (2–5 days)
Priority (3–5 days)
$0-99
24.99
11.99
9.99
8.99
$100-249
27.99
12.99
10.99
9.99
$250-499
28.99
14.99
11.99
10.99
$500 & up
29.99
16.99
12.99
11.99
With New UPS Partnership
Order
Any order
Next day
Two day
24.99
11.99
Priority (1–3 days)
8.99
Standard (2–4 days)
6.99
Other benefits of this partnership with UPS are:
• Free notification the day before delivery
• Free electronic authorization to leave packages
• The ability to reroute or reschedule deliveries before the first delivery attempt.
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The second way dōTERRA is improving shipping is by opening a new distribution center in Atlanta, Georgia. Previously,
product delivery in three days or less was available to only 38 percent of the United States. The new Atlanta facility will
make at least three-day delivery possible for more than 99 percent of the country (see maps on opposite page).
Finally, the new Shipping Rewards Program will help consultants earn free product points that can be used toward
purchasing orders. Any Preferred Member or Wellness Advocate can earn Shipping Rewards Program (SRP) points in
three ways:
dōTERRA ESSENTIAL LEADERSHIP I SUMMER 2014