Leadership Magazines doTERRA Issue 38A Henriette Kalgraff | Page 33

HOW TO HELP A STRUGGLING DOWNLINE Listen. “Be a good listening ear to what is really going on.” Ask effective questions. “Ask them a lot of probing questions to get to the root of the problem.” Let them come to solutions and conclusions themselves. “Sometimes I can see the problem before they do, but letting them tell me what they think the problem is can be more effective.” Identify skills to develop and work specifically on them. “If it’s a skillset problem, I work closely with them on that skillset. Sometimes that’s just multiple calls in a short amount of time to work through it so that they can overcome whatever they’re struggling with.” Lift and offer help. “Sometimes it’s just a mindset, so we make sure that every time we talk, we touch on that specific thing until it’s resolved.” Because Missy loves her business and While Missy has never seriously about the oils and at least give them the her family, she creates clear boundaries considered quitting, she has said that option of using the oils. That’s why I keep for her time. “Because I love people and aloud a time or two to her husband pursuing this as a career.” She keeps care about them so much, if someone and her upline out of frustration. Deep working hard out of love. has a business or oil question, I want down, though, she loves everyone she to answer their question right away. works with and knows that she’ll never Even though I’ve read so much about stop. “These two things keep me going: clear boundaries, it’s still a struggle for I’ll never stop caring about people, and me because I do love my business so I’ll never stop using the oils. We know much. But I’m resolved to set time aside the oils work. I’ll always share—always!” for my family. Sometimes I even put my Missy confesses that she has considered phone on silent and throw it in my car staying where she’s at with the business, so I don’t look at it all day. I stick to my especially when she’s felt stretched boundaries, making sure there is time for thin. “But that felt wrong. There are too my business, time for my family, and time many people who need oils and don’t “The oils and personal development helped me get over my hurdles. If the oils weren’t pure, if they didn’t really work, I wouldn’t be here. I wouldn’t have worked as hard on myself to overcome my shyness. I dug into personal development and learned how to be a better speaker, how to present with confidence.” during the day to shut off.” know about them. I have to tell people —Missy Precourt Results not typical. Average earnings are less. See dōTERRA Opportunity and Earnings Disclosure Summary on doterra.com. doterra.com 33