Leadership Magazines doTERRA Issue 36 Dani and Ryan Smith | Page 13

only do five hours a week, do five hours a week. Don’t start and stop and start “Never compare yourself to others. You have a unique voice. Find it and use it to build your business. You can’t be authentic if you are trying to be someone else.” again.” Todd considers his dōTERRA business a job, requiring the same kind of treatment and commitment. “Imagine you owned a restaurant and the first week you were open every day. People started to notice your restaurant and considered giving it a try. Then, the next week you got busy and were only open for one day. Then the third week you didn’t open at all. Week four you show up and complain when no customers come in the door. Your dōTERRA business is no different. Take it seriously. People are watching, and when they see that you are truly in it, they will start to come around.” It’s Todd’s big heart that draws customers and builders to him. He knows that his best builders are his customers and that loving them is more important than complaining about having no builders. He bends over backward for his team and encourages everyone to follow their heart—even if it’s simply offering a class, as was the case with his frontline Diamond leader. Like Todd, this leader wasn’t interested in the business, but once she was shepherded into a loving community of users and had her own experiences with the oils, she joined Todd as a key builder on his team. “Love your customers. Educate them on what we have to offer. You can do that with the Live Guide or through an onboarding process that teaches them how to incorporate the oils into their lives. It’s a lifestyle that we share with them. We are their customer support. It’s our responsibility to make their experience magical.” T R E AT I T L I K E A J O B Hold regular hours and consistently show up at those times. *dōTERRA is not responsible for the content of third party publications Results not typical. Average earnings are less. See dōTERRA Opportunity and Earnings Disclosure Summary on doterra.com. Utilize the profes- sional resources and training available to you through Empowered Success. Learn about your clientele—customers and potential builders. Those relationships are a powerful network! doterra.com 13