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Nurture relationships.
“ Relationships are huge. I have a great relationship with all of my builders. The longer you nurture and build those relationships, the more solid your team will be.”
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Be honest and truthful.
“ I work really hard on being honest and truthful in my relationships. I’ ve found that makes my team more willing to share what’ s really going on instead of trying to please or pretend.”
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Communicate and listen.
“ Learn to communicate really well with different types of people. Really listen to what they’ re saying. Know that even if you can help someone see a solution to their problem, it’ s still their choice whether they work through it or not.”
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Serve everyone.
“ I love my team— the builders, sharers, and users. I don’ t want them to feel unsupported. My mission is to serve them where they are and empower them to go where they want to go.”
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