LAO Report 2019 LAO Report 2019 - Online and Updated | Page 5
CONTENTS
Introduction 01
Report Summary 03
Findings 04
Looking Back & Looking Forward 05
Language Access Technical Assistance 07
Best Practices 08
Snapshot of San Francisco & Districts 09
Citywide Compliance 11
Department Highlights 12
LAO Report 2019 LAO Report 2019 - Online and Updated | Page 4
LAO Report 2019 LAO Report 2019 - Online and Updated | Page 6
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