PLANS
I. ESSENTIAL PLAN
$60 SERVICE CALL FEE
REAL ESTATE TRANSACTION CONTRACT
SINGLE FAMILY RESIDENCE.............................................................$350
SELLER’S COVERAGE LIMITS: $1,500 coverage/payout limit during
Seller’s Coverage term. Essential Coverage exclusions and/or limitations apply.
CONDOMINIUM.....................................................................................$350
DUPLEX......................................................................................................$600
TRIPLEX.....................................................................................................$750
FOURPLEX..............................................................................................$850
NEW CONSTRUCTION CONTRACT (ESSENTIAL YEARS 2-4)
SINGLE FAMILY RESIDENCE..…….......................................................$575
CONDOMINIUM/TOWNHOME/MOBILE HOME.........................$550
RE-KEY SERVICE
COVERED: For the applicable service call fee, LHW will re-key up to six locks,
for standard cylinder door locks and deadbolts, and provide four copies of the key.
EXCLUSIONS: Non-standard cylinder door locks, including but not limited to,
high security door locks, storm doors, and biometric door locks. LHW is not
responsible for picking locks.
AIR CONDITIONING* AND HEATING SYSTEM
COVERED: All components and parts of the following air conditioning and
heating systems: ducted electric central air conditioning systems; water
evaporative coolers; ducted forced air, gas, or electric central heating systems;
electric cable heating systems; air source heat pumps; all mechanical parts
thereof, including but not limited to thermostats and accessible refrigerant lines.
Multiple units covered.
EFFICIENCY AND MODIFICATIONS: If LHW determines a covered air
conditioning or heating unit must be replaced according to the terms of the
Contract, and equipment compatible with the inoperable unit is not available,
LHW will replace the inoperable unit with one that meets the current federal,
state, and/or local government efficiency standards. During a covered repair
or replacement of heating or air conditioning equipment, LHW includes
modifications to the following items, as needed to complete the repair or
replacement, limited to $500: air handling transition; plenum; duct transition;
flues; flex piping; refrigerant lines; drain pans and lines; and indoor electrical.
EXCLUSIONS: Water source heat pumps; boiler and radiant heat systems;
wall units; window units; portable units; chiller systems and chiller components;
solar heating; oil or diesel heating systems; units in excess of 5-ton capacity;
fireplaces of any kind (even if main source of heat) and key valves; wood, pellet,
or gas stoves; humidifiers; filters; electronic air cleaners; computerized HVAC
management systems or zone controllers; flues and vents; roof jacks or stands;
condenser casings; deionizers; registers; grills; pre-coolers; leak detection
tests; structural modifications required in connection with any covered repair;
inaccessible and/or wall obstructed refrigerant lines; drain and condensate pans,
except as noted in “Efficiency and Modifications”; failure or inadequacy caused
by system operation outside of manufacturer specifications. Water evaporative
cooler repair or replacement necessitated by rust, corrosion or chemical deposits.
LIMITS: $500 maximum for diagnosis, repair, or replacement of ductwork. LHW
will provide access through unobstructed walls, ceilings, and floors only, and will
provide cash in lieu of returning the access opening to rough finish condition
in the following amounts: smaller than 5 square feet: $40; 5–10 square feet:
$65. $500 maximum for diagnosis, repair or replacement of water evaporative
coolers. $1,000 maximum for diagnosis, repair or replacement of electric cable
heating systems.
AIR CONDITIONING* TUNE-UP
COVERED: For the applicable service call fee, LHW will perform one air
conditioner tune-up as follows: calibrate thermostat; test temperature split;
check refrigerant levels and system pressures; perform amp draw on condenser
and evaporator motors and compressor; clean condenser coils; check contactors;
check condensate lines; clean and tighten electrical connections; test capacitors;
and test safety switches.
NOTE: In the event a Contract Holder places an additional service request while
the contractor is performing a tune-up at their home, the Contract Holder is
required to pay an additional service call fee.
LIMITS: Tune-ups are covered for one unit. Contract Holder will be responsible
to pay the service contractor $30 for each additional unit.
HEATING TUNE-UP
COVERED: For the applicable service call fee, LHW will perform one heating
system tune-up as follows: calibrate thermostat; check heat operations; clean
and tighten electrical connections; inspect pilot system; test safety switches; test
limit switches; and clean burners.
NOTE: In the event a Contract Holder places an additional service request while
the contractor is performing a tune-up at their home, the Contract Holder is
required to pay an additional service call fee.
LIMITS: Tune-ups are covered for one unit. Contract Holder will be responsible
to pay the service contractor $30 for each additional unit.
PLUMBING SYSTEM
COVERED: Gas or electric water heaters up to 70 gallons (multiple units covered);
tankless water heaters; plumbing pipe leaks; clearing of drain line stoppages through an
accessible cleanout, up to 100 feet from access point; recirculating pump; toilets and
related mechanisms; toilet wax ring seals; built-in bathtub whirlpool motor, pump, and
air switch assemblies; valves for shower, tub, and diverter valves; ball valves; gate va