Landmark Home Warranty Brochure | Page 11

HOW TO USE A 1 2 3 READ THE CONTRACT & SOLIDIFY COVERAGE MAINTAIN YOUR SYSTEMS AND APPLIANCES CALL US FIRST WHEN SOMETHING FAILS During the first 30 days after closing solidify which coverage you want. Read the contract to know what’s covered. Keep your systems and appliances maintained. You can find our tips online at www.landmarkhw.com. When a system or appliance fails, call Landmark first at 866.306.2999 or open a service request online at www.landmarkhw.com/claim. 4 5 6 LANDMARK SENDS A CONTRACTOR TO YOU YOU’LL PAY A SERVICE CALL FEE CONTRACTOR WILL REPAIR OR REPLACE One of our customer service claims managers will connect you with a qualified technician. You’ll pay the contractor a service call fee for diagnosis of the failed system or appliance. If the repair or replacement is covered under the contract, then we’ll take care of the rest!