Q . Why are my hair extensions getting tangled ? A : Your Hair Extensions can tangle due to being to dryness , oil & dirt build-up , saltwater , chlorine and not combination ( wide tooth comb ) out your hair daily . Make sure to wash & condition your hair at least once a week , twice a week is b etter . Use hydrating drops or consult your stylist for more help . It could also be the hair you purchased , if the hair is In dian Remy Hair or non Remy Hair it is not 100 % virgin human hair . So the hair may tangle sooner and not last you as long as 100 % virgin hair .
Q . How long does it last ? A : This hair can last for a very long time depending on how you maintain it . Treat it like your own hair and take very go od care of it for it to last longer . Many hair extensionist prefer Brazilian or Indian hair because it is beautiful and unpro cessed which makes it last longer than any other kind of hair . Thank you for your time and support !
Customer satisfaction is very important . If you are satisfied with the item you ordered , please leave positive feedback . If you are not satisfied with the item you received , please contact us before leaving negative feedback . We would like to work together with you to resolve any dispute .
All orders require a 30 % commitment order fee of the total price quoted . Then the remaining 70 % is paid as follows :
1 . Cash payment on delivery 2 . Credit Payment with terms and conditions which is paid in 3 consecutive instalments
Delivery Terms
Orders are delivered within 7-14 working days after receiving payment . Free deliveries offered within a 15km radius of Harare CBD . Courier service fees are applicable for distances above the radius specified .
Refund Policy
• Orders have to be cancelled within 48hours where 10 % of the order fee is non-refundable . Payments of orders cancelled later than 48 hours will be refunded 50 % of the order fee .
• Payments are non-refundable after the transaction has been completed .
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