Lafayette Interior Fashions Product Portfolio Oct. 2014 | Page 2

Index A Service Philosophy Markets Blinds Wood Blinds Aluminum Blinds Scan for Corporate Video Vertical Blinds Shades Allure Transitional Shades Tenera Sheer Shadings A SERVICE PHILOSOPHY “Our Mission is to create an enduring partnership with our customers by being their most responsive, effective and efficient supplier of interior fashions.” What our customers can expect: • Made in the USA: Our products are designed and crafted in our 250,000 square foot manufacturing facility in West Lafayette, IN. • Quick order turn-around: We produce custom window fashions quickly. Most standard, alternative products ordered today will be on your next delivery. Even though some products like Custom Shutters, Soft Fashions or specialty shapes make take a bit longer, they will still be delivered faster than other manufacturers. • Frequent customer interaction: Our success depends on pleasing our customers, so we talk to them frequently. We believe that two-way, live conversation is often the best way to communicate. We have trained customer service agents available to answer questions and take orders thirteen hours a day. Our Territory Managers, Account Reps and our Customer Service Reps interact with our customers on a daily basis. We listen to what they say and pass that information on to others within the organization, so that our products and services continue to meet our customers’ needs. • Information technology: Our website – lafayetteinteriorfashions.com - is a wonderful resource of product information and photography for consumers and dealers. The confidential “Dealer Center” offers price, promotional, technical and exclusive account information for our retail dealers. It also is the home of our online order management system that allows retailers to create price comparisons and quotations for consumers and seamlessly place orders with Lafayette. Parasol Cellular Shades Manh Truc Woven Shades Genesis Roller & Roman Shades Panel Systems Shutters Draperies & More Trim Hardware Child Safety Motorization Follow Us!