3.
Website and Internet
Do you have your own website? If yes, what is the URL?
Is your website smartphone compatible (responsive website)?
Did you install Analytics to track and monitor the traffic and usage?
How frequently do you refresh your website?
What are the 3 keywords that identify your business?
Does your website or business name appear on Search Engines when you enter these keywords + the geographic location(s) you cover?
Do you track and answer customers’ reviews?
Do you use Social Media (Facebook, Google+, Twitter…)
How frequently do you update your Social Media content?
What is the percentage of friends and family members in your followers?