QUALITY SYSTEMS
Agenda for Quality Manager Exchange
Day 1 Day 2
8:00–9:30
Arrive at the site/introductions and site tour 8:00–12:00 QA discussions:
• Quality Assurance Manual (QAM)
• Clinical Quality Systems Plan (QSP)
• Integration of multiple regulations (goals)
• Organization charts with roles and
responsibilities
9:30–12:00
• Quality Management System (QMS) Overview
• Roles and responsibilities of Quality
Management (QM) staff in respective
laboratories
• Accreditation requirements and responsibilities
of QM staff
• Quality culture
• Communications (team meetings)
12:00–1:00 Lunch
We wanted to identify
similarities and differences in our
quality programs—what works well,
what could be improved and how the
information could be incorporated
into our laboratory.”
Marcia Valbracht
12:00 – 1:00 Lunch
1:00–5:00 QA discussions:
1:00–5:00
• Risk Management/Continuing Improvement/
• 12 Quality System Essentials (QSE)
Lean
• Management meetings/management review
• Internal/External audits
• T racking/Trends
• QA Reviews (monthly reports, tracking/trending
of quality matters)
• Document (SOPs, etc.) writing and tracking
• Record retention
This
SHIP?
R
E
B
M
E
M
UR APHL
O
Y
ou renew!
W
y
E
s
N
s
E
le
R
n
u
U
s
r
O
Matte
DID Y
SUE of Lab
T IS
is your L AS
day!
o
t
p
i
h
s
r
e
b
r mem
u
o
y
w
e
n
e
r
and
Take action
○
○
phone:
1 By .485.2733
240
fax:
2 By 0.485.2700
24
ip
: Membersh
PublicHealthLabs
○
mail:
3 By L
APH
ership
uite 700
S
c/o Memb
,
e
u
n
e
v
rgia A
8515 Geo
D 20910
M
,
g
in
r
p
Silver S
AT TN
@APHL
APHL.org
Summer 2019 LAB MATTERS
29