La Gazzetta Italiana 14 | 15 | 16 Travel 2016 | Page 4

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THIS MONTH ' S CONTRIBUTORS
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Benvenuto !

Airline travel is no easy chore these days . It ’ s tougher now because of wait times and airport security . Not too many years ago it was a piece of cake . I recall when my wife , Franca , and I went to Zurich , Switzerland . It was a quick zip at Hopkins . We joined Westlake Glass Garden restaurant entrepreneur Emil Kokolari and the TV 8p . m . Magazine crew on the weeklong trip that included a stay at the Movenpick Hotel and a quick run across the border to Lake Como in Italy . We were serenaded by strolling musicians in Chiasso .
Today airline travel is an adventure with different data on airport security and waits times . A Travel Leaders group who surveyed 3,400 Americans revealed that traveler satisfaction has dropped to about 64 % and the number of travelers dissatisfied with airport security has increased to about 17 %.
Overall , most Americans polled expressed that they were okay with the amount of time it takes to pass through airport security . Travel Leaders Group works closely with the Department of Homeland Security in helping travel agents in advising customers on ways to decrease individual wait times .
When asked what security measures would consumers most like to eliminate , the top response was removing shoes . The survey shows travelers would not eliminate security measures like liquids in carry-on baggage ( 17.5 %), extensive pat down ( 11 %) and laptop removal ( 7.5 %).
Travel Leaders Group is the largest traditional travel agency company in North America and comprises approximately 30 % of all travel agencies in North America that are wholly-owned , franchised or members . How are these consumers and travelers engaged ? Through direct contact and social media channels like Facebook and Twitter .
Embarking on travel can be part of our personal quest of appreciating our Italian American identity . All said and done , wherever and whenever we emerge from our journey , it ’ s with a fuller sense of our true Italian American experiences , values and traditions .
Paul Sciria , Managing Editor
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THIS MONTH ' S CONTRIBUTORS
Jennifer Spitalieri Ben Lariccia Serena Scaiola Anne Robichaud
Pamela Dorazio Dean
Tony Marotta
Ilaria Massacesi
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Margie Miklas David Occhionero Joanna Fedeli
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LA GAZZETTA ITALIANA | JUNE 20163