KU Annual Report KU Annual Report 2019 | Page 9

Our Family 2,249 staff helped us make the KU Difference for Australian children. Our Impact 1,653 children from refugee and new migrant families were welcomed to Australia through childcare in KU’s Adult Migrant English Program (AMEP) services. 1,810,000 total dollars invested in socially impactful programs. Our Results TOTAL NPS +76.5 Promoters 81.5 % Passives 13.4 % Detractors 5.1 % NET PROMOTER SCORE (PARENTS)