Kiosk Solutions Oct-Nov 2018 | Page 36

kiosk payments One-stop payment solutions What you need to consider when shopping for a payment solution for use with a kiosk By Lewis Zimbler, Operations Director, Nayax UK – www.nayax.com The changing nature of financial technology means payment systems need to be ready to accept different payment methods and be receptive to new consumer behaviours and upcoming trends. Kiosks have multiple iterations for different markets. Some function like unattended service stores offering the option to pay for bills during off hours, or self-checkout at a grocery store. Others facilitate service industries like self-check-in at hotels or self-ordering at restaurants. Many kiosks are temporary, 36 KIOSK solutions popping up at trade shows or outdoor events. Despite their differing purposes, choosing a payments system should be straightforward, catering to the differing needs of an operator. In short, it should be a one-stop payment solution. For today’s consumers, a universal expectation is ease of use, as well as convenience. As technology advances, the payment systems are expected to be on par in terms of speed and efficiency, offering consumers convenience and flexibility. Together, kiosks and payment systems are meant to be inviting to use and work well enough that consumers don’t give much thought to them. With a solution that offers control of both the back and front end, the operator gains much more than the ability to accept a variety of cashless payment methods. Choosing a payment