Kiosk Solutions Jun-Jul 2017 | Page 24

iPad kiosks

Self-service banking

iPad Kiosks and digital touchpoints are a proven force for good in the retail banking environment
By Zachary Priest , Marketing Specialist , Bouncepad – www . bouncepad . com
Retail banks are under a great deal of pressure . Declining cost to income ratios , increased competition from Fintech start-ups and technology companies , as well as digital and mobile banking channels are the new realities facing financial institutions today . It ’ s not all bad , though . Egremon Group finds that the trust account holders have with their banks is still fairly high at 81 %. So , what can retail banks do to keep customers happy and also grow their business ?
Digital solutions and touchpoints help retail banks to bring their brand to life by blending digital content and physical spaces together . At the core of these transformative , value-based solutions are the secure touchpoints like iPad kiosks that can help to increase and protect the value of your investment .
Through customer-centric omnichannel experiences , financial institutions are able to deliver the experiences customers expect while also providing banks and credit unions with the attractive commercial benefits they need to stay competitive . Sound familiar ?
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