contents
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8
22
NEWS
6
Keep up with all the latest news and views from the kiosk industry.
8
24 marks the opening of its 40th unattended food micromarket.
12
Why Pizza Hut Restaurants chose Box Technologies Cielo 22” All-in-One
touchscreen PC.
36
HELPING THE HIGH STREET
FIGHT BACK
38
14
If Ian Hobson has his way, your phone will never run out of power again. Using
an innovative charging service he aims to deliver secure, free charging in public
places around the world.
20
How to maximise your public computing benefits with great kiosk placement.
22
Andrew McArdle Booker discusses what the future might hold for the evolution of
payment systems.
26
The merging and expanding of the kiosk software feature set.
SELF-SERVICE EMISSIONS TESTING
THE CUSTOMER EXPERIENCE
Evoke Creative is bringing technology to stores through interactive kiosks and
customer service systems.
FREE CHARGING WHEN YOU NEED IT
BLURRY VISION
32
How can interactive kiosks improve the customer experience?
SPECIAL DELIVERY
PREDICTING THE FUTURE OF
PAYMENT METHODS
TOUCHSCREEN TECHNOLOGY
When it comes to touchscreen solutions, Elo are a global leader. We talk tech with
Maarten Bais, Vice President and General Manager EMEA, Elo.
SMART TECHNOLOGY
KIOSK DEPLOYMENT
40
CONQUERING CUSTOMER-CENTRICITY 40
Greg Hanson argues that digital is becoming the backbone of customer-centricity.
TRANSACTION TECHNOLOGIES
44
Greer’s Market offers better customer service with NCR FastLane SelfServ
Checkout.
EMV COMPLIANCE
46
How Creditcall helped RedSwimmer extend its range of clients.
HOW SELF-SERVICE CAN
STAY SMART
48
Developing a self-service strategy for the future.
30
Opus Inspection enlists the help of Meridian to create a more convenient solution
for drivers.
KIOSK solutions 3