Kiosk Solutions Jun-Jul 2016 | Page 21

kiosk deployment example, a kiosk focusing on women’s clothing would be best placed in that section, rather than at the front or back of the store. That way, customers can engage with the interactive kiosk where it makes the most sense, increasing usage of the device. their tracks. Placing a kiosk in a high traffic area and equipping it with visible graphics can compel users to engage with the kiosk. It’s critical, however, to ensure that the graphics are an extension of the brand’s value, delivered in an inspiring and personal way. Stop Your Customers! Sometimes the goal isn’t to garner additional sales, but to gather sign-ups, disseminate information or promote customer loyalty. In these cases, it’s critical to grab – and keep – a user’s attention. But don’t stop with splashy graphics – make sure your kiosk placement grabs attention. This placement strategy, known as 'the interrupter,' takes public computing and puts it into a highly visible place, literally stopping potential users in Breaking Up The Line For every person that loves standing in line, there are multitudes that don’t. For people who hate waiting, kiosks can be a great way to break up a line. For example, self-checkout kiosks are becoming an increasingly popular way to speed customers along. Whether your customers are short on time or simply prefer to be self-sufficient, placing a kiosk or two to break up a line can be a key way of implementing public computing in your business. Your Customers Come First Of course, regardless of what you’re planning to use a kiosk for, it’s always useful to place your kiosk in the path of its intended users. Not sure where that is? Take a look at your showroom tapes and study floor wear patterns to identify places where people are likely to stop and use public computing. Planning to bring public computing to your business or organisation can provide many benefits. However, improper kiosk placement can diminish the power of your new public computing initiatives. If you’re planning on bringing a kiosk into your business, make sure you carefully consider the placement to get the best possible results. www.zivelo.com KIOSK solutions 21