talking heads
Airways executive lounge at Abu Dhabi
International Airport. Airports, train
stations and any transportation hub is
an area where we expect to see growth
in the future.
Alongside transport hubs we’ve
seen growth in educational institutions
and healthcare. With the former, as
an example, Kings College London
approached us to provide charging
stations for their campuses. The
challenge here was that students
would need units that were capable of
charging both smartphones and tablets.
This led to the development of larger
lockers to securely house a wider range
of devices. We now have 26 stations
spread over six locations catering to this
requirement. We also provide shortterm solutions for a number of events.
improved experience, stay on-site for
longer and, the shopping centre will
have provided a useful service to its
customers. In some situations, people
may even the visit a shopping centre
specifically to charge their phone, which
means spending time within the facility
during charging.
We also provide charging stations
for in-store locations with retailers
including John Lewis, Selfridges, H&M
and TK Maxx. These work very much
in the same way as those situated in
shopping centres – providing a positive
experience for shoppers that can
be attributed to the store and good
customer service.
Airports are ideal locations for
charging stations because people in
transit often want to have their phone
charged for their flight, but are unable
to use a power outlet. We currently
have 50 stations spread across the two
main airports in Paris, and two units in
Luton Airport, which are incidentally,
our most popular charging stations. We
also have stations situated in the Etihad
16 KIOSK solutions
4. What makes you a world leader in
this industry?
We were the first company of this
type back in 2005 with a field-tested
prototype, and the first production
machines providing a service by 2006.
But being first doesn’t make you a world
leader. Over the years we’ve produced
more than 2000 units, and a high
percentage of the second generation
charging stations are currently in use
and connected to our servers. What
makes us world leader is that over five
million devices around the globe are
charged every year using ChargeBox
stations. We don’t think anyone else
comes close to that.
We’re keen to prove the service is
much more than just the kiosk – it’s
everything behind it. We track every
charge to ensure security and ultimately
improve the service for users. Another
way we differ is that we don’t want to
be associated with distress purchases
where users pay a high fee to charge
their device.