Kiosk Solutions Feb-Mar 2020 | Page 16

automated deposit automated deposit Recycling functionality Over two thirds of deposit terminals are expected to recycle notes by 2024 and the technology is now taking off in markets where it had previously been overlooked, su ch as in the Americas. Even where the functionality is not immediately utilised, banks are purchasing these machines to allow them the flexibility of switching on the recycling function at a later date when the business case is established. Sam Blackwell, who led RBR’s Deposit Automation and Recycling 2019 research, commented: “Although the technology has been available for decades, the number of deposit ATMs installed worldwide continues to demonstrate healthy growth. Banks are now expected to pivot further towards recycling as the ratio of withdrawals to deposits narrows and CIT costs grow, presenting increased opportunities for cost savings”. n a fall in cash withdrawals in many of the same markets. Customers increasingly appreciate the benefits offered by automated deposit such as reduced queuing, instant account crediting and out-of-hours availability. Strong potential in both emerging and developed markets The vast majority of markets covered in the study continue to show potential, with the number of terminals worldwide forecast to increase by 14% by 2024 16 KIOSK solutions to over 1.6 million. Growth will be generated by deposit ATMs, rather than less functional stand-alone terminals, with 52% of the world’s ATMs expected to accept automated deposits by 2024. The USA will see the largest increase in deployment, with 40,000 additional ADTs installed over the next five years. Rising customer demand and financial inclusion initiatives will also drive new installations in Brazil and India, which will both see an extra 34,000 ADTs by 2024. Focus shifts further towards cash recycling Cash-recycling technology, previously perceived by many banks to be too expensive or complex to implement, is proving to be an increasingly viable option for banks across the world. Recycling ATMs have been shown to reduce CIT costs and many banks now rank recycling as a basic functional requirement when selecting new deposit terminals. These figures and insights are based on RBR’s study, Deposit Automation and Recycling 2019. For more information about this report or to discuss the findings in more detail please email Sam Blackwell ([email protected]) or call +44 20 8831 7315. RBR is a strategic research and consulting firm with three decades of experience in banking and retail automation, cards and payments. It assists its clients by providing independent advice and intelligence through published reports, consulting, newsletters and events. KIOSK solutions 17