restaurant technology
Is your restaurant ready to compete both now and
in the future to give customers what they want?
By Touch Dynamic – www.touchdynamic.com
Technology continues to evolve at an
exponentially faster pace. With each
evolution, though, restaurants are
gaining more and more efficiencies,
uncovering hidden profits, and making
more informed business decisions. To
position your restaurant competitively
you need to stay ahead of the curve
when it comes to the experiences
consumers desire and deploying the
tech solutions that will deliver them. So,
do you have a future-ready restaurant?
Here’s how to tell…
You’re informed about your
vendors’ plan for upgrades
A future-ready restaurant has flexible
technology. Times change. It’s important
that your point of sale (POS) and back-
office systems can do the same. That
starts with your solution vendors, so
your technology partners should have
a roadmap – both for the short term
and long term – that shows how they
will upgrade their solutions to keep up
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with industry changes. Also, ask them if
they have avenues for customisation or
enhancement requests. If your business
needs change before the next release,
you want to be sure that your software
can quickly adapt.
Similarly, find out what the update
schedule looks like with your vendor.
Some may only update every 12-18
months. That may have been acceptable
in years past, but it won’t set you up to
be a future-ready restaurant. Instead,
aim for something in the three-month
range, which will allow you to keep your
tech on the cutting edge.
Your technology vendors are
partnered with each other
Another facet of gaining the flexibility
your business craves is having
technology partners that work well
together. Every piece of tech and
software in your business should
integrate and ‘talk’ to one another.
Without this, you’ll find that you’re
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