Kiosk Solutions Feb-Mar 2017 | Page 38

directory kiosks

Engaging navigation with directory kiosks

Interactive directory kiosks are changing wayfinding by making it easier than ever before to navigate buildings and campuses
By Meridian Kiosks – www . meridiankiosks . com
Businesses and organisations are leveraging touchscreen technology to provide interactive building directories to help visitors locate their destination . Interactive directory kiosks provide users with engaging information and make it easier than ever before to navigate buildings and campuses . Interactive directory kiosks are intuitive and can be tailored to meet company specifications . The wayfinding solutions can be customised to present information about companies , departments , personnel and more .
Wayfinding solutions are designed for high-density areas . The interactive directory kiosks are being used in corporate office buildings , healthcare facilities , education campuses and hotels and resorts . These industries have turned to interactive wayfinding and building directory solutions to provide users with engaging information and to enhance the visitor experience through self-service wayfinding .
Users can use the interactive directory kiosks to search by category ( e . g . finance , consulting , food court ) search by floor , or simply search for a specific company , department , or personnel etc . Many interactive directory kiosks provide information on local weather and have emergency messaging capabilities . Emergency messaging adds value to directory kiosks through buildings and campuswide alerts .
When users find the listing they ’ re looking for there are multiple options available . Using VoIP technology , visitors can call their destination directly from the kiosks to request an escort or check in . Many interactive directory kiosks have mobile integration capabilities which allow users to send the listing information via SMS or QR codes . For users without smartphones , or who prefer a physical copy of the listing information , print on demand features provide visitors with a printed copy . When considering a building directory and wayfinding solutions it ’ s important to consider how visitors will use the directory and in which ways they will want to interact . Depending on the use case , interactive directory kiosks can add tremendous value by creating a better , more customised experience for visitors and making it easier to communicate in high-density areas . n
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