biometric technology
specific person or identity but are often
associated with broader likes and dislikes.
Using this technology, users are served
different content based on biometric
markers or characteristics.
Extending capabilities
While these uses of biometric data are
the most commonly discussed when
it comes to restaurant or retail kiosk
deployments, there are two other, less
obvious, uses of biometrics technology
to extend kiosk capabilities. Biometric
identifiers can be used to allow kiosk
administrators to lock or unlock a kiosk.
For this feature of kiosk system software
to work, there must be a method for
storing biometric data associated with
specific authorised individuals. Deployers
would be able to provide biometric
identification for kiosk administrative
46 KIOSK solutions
access, setting broad administrative
access or specific, limited, access based
on user privileges.
Kiosks can also be set to respond
to biometric voice technology such as
voice command. According to Peter
Jarvis of Storm Interface, providers of
accessibility hardware, “The emergence
of voice recognition as a means of
biometric confirmation of identity, will
drive adoption of speech command
technology in public spaces and
applications.” Jarvis raises the concern
that users must be made aware of
the presence of this technology due
to the ‘always on’ nature of voice
command technologies and the potential
that peripheral conversations and
interactions may be recorded and stored
by devices.
Just like voice recognition, the use of