banking
– even when you take away physical distancing , banks still gain substantial benefits from their kiosks –
around the clock without the need for direct human interaction . This includes fund transfer , cheque deposit , and many other banking services .
Print account statement Instant printing of relevant banking documents
There is no need for customers to visit the branches and wait in crowded rooms to print relevant documents . With self-service machines , they can easily print account statements and a variety of documents while maintaining a safe distance from other people .
Remote consulting Remote assistance via video banking
Customers can gain direct assistance from a remote agent whenever they need through interactive video banking machines .
This option is particularly helpful as it eliminates the need for face-to-face communication and significantly minimises the health risks associated with in-person interaction .
Bill payment Other services with minimal human interaction
With self-services kiosks , banks can reduce the number of staff needed to serve walk-in customers for many services , even for bill payment transactions . The kiosks accept cash , coins and credit cards .
How self-service kiosks make a difference
With self-service machines , banks can evolve to smart digital branches while optimising resource utilisation to serve customers beyond the working hours at reduced costs .
All self-service kiosks and branches can be
16 KIOSK solutions