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40 contents
FOREWORD
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NEWS 6
WHY BANKS SHOULD INVEST IN ALTERNATIVE CHANNELS 14 Banks are now facing a new challenges .
HOW A TOUCHLESS KIOSK INTERFACE FITS INTO YOUR BUSINESS 18 COVID-19 has shifted the way society views cleanliness and personal hygiene .
HOW THE AV INDUSTRY WILL INFLUENCE THE COVID-19 TRAJECTORY 22 Not since 9 / 11 has the business world faced such an abrupt pause , followed by an uncertain future .
HOW TECHNOLOGY CAN HELP BRING BACK CUSTOMERS TO THE STORE 24 The surge in online shopping , accelerated by the COVID-19 outbreak , has left many retailers fearing for their future .
HOW IS COVID-19 CHANGING THE SHAPE OF TOUCHSCREEN TECHNOLOGY ? 28 Dean Ward of Evoke Creative explains .
FREE YOUR MIND : ADVANCES IN THE DESIGN OF USER INTERFACES 32 The leading considerations a product designer should have when planning a device that has a touch interface .
THE IMPORTANCE OF SAFE CASH TRANSACTIONS 36 In the current uncertain climate , having the ability to automate cash transactions is important for practicing business hygiene .
LED OR DIGITAL DEVICE ? IT ' S ALL ABOUT COMMUNICATION 40 Bob Kronman of independent LED consultancy Kronman Associates discusses the digital touchpoints in our lives today .
KIOSK solutions 3