hospitality kiosks
Kiosks have helped customer satisfaction to rocket
in the transport sector, and now it's the turn of
restaurants and hotels to reap the rewards
By Cammax
The world of hospitality is one the most
exciting and lively industries, focusing on
creating strong relationships between
businesses and customers. Hotels,
restaurants, coffee shops, pubs and
clubs have a duty to adapt to customers’
needs to keep satisfaction rates high.
In recent times the rapid growth of
self-service kiosks are starting to show
throughout hospitality, which includes
the latest software and features to give
consumers the best possible service.
The success of kiosks and customer
satisfaction has rocketed throughout
the transport sector, and now hotel and
restaurant businesses are keen to follow
and improve their customer services.
Restaurants, coffee shops and fast
food restaurants are also now taking the
initiative to add a self-serve kiosk option
to a customer’s buying experience.
Restaurants are now installing kiosks
to offer a reservation option to reduce
any disappointment of tables being fully
booked. Similarly, fast food