Kiosk Solutions Apr-May 2020 | Page 2

contents Kiosk Solutions magazine kiosksolutionsmagazine.com 18 28 24 Kiosk Solutions website kiosksolutionsmagazine.com 32 contents 34 KDS 2020 Kiosk and Digital Signage show kdseurope.com FOREWORD 5 NEWS 6 THE FUTURE OF KIOSK SUMMIT 16 With a new name, Kiosk and Digital Signage 2020 (KDS 2020), will not only continue to expand, but is set to be built on even further. CLEAN INNOVATIONS IN SHARED DEVICES 18 Coronavirus is a scary, but important reminder of just how easily microbials are spread from person to person, both directly and indirectly. THE HYPER-CONNECTED CLIENTELE 22 At payment terminals and in-store, mobile payment is attracting not only Chinese tourists, but a new hyper-connected clientele. THE RISE AND RISE OF THE UNATTENDED KIOSK 28 The behavioural changes introduced by the COVID-19 pandemic create a valuable opportunity for us to rethink the retail purchase experience. STRONG CUSTOMER AUTHENTICATION 32 Vending operators are facing some major changes to the way they operate thanks to new legislation which came into effect in March and could result in a loss of revenue if vending and kiosk businesses don’t act. GROWING HYGIENE CONCERNS 34 As the Coronavirus pandemic continues, there is understandably a huge concern about spreading the virus through shared public areas and items, from petrol pumps to ATM keypads to touchscreens. KIOSK solutions 3