Phase 1: Available Amenities &
Services
POOLS
The Sandcastle pools are open in Phase 1 with
modified procedures. Advanced reservations are
required for use. There are swim sessions daily.
Lounge chairs and common surfaces are cleaned
prior to each session. Reservations may be made
48 hours in advance, and only one reservation per
household may be made per day. This enables a
wider number of members to use the pool during
this time. Reservations may be made for up to 6
household members.
The Family Pool has an occupancy limit of 85
members and the Oceanfront Pool has an occupancy
limit of 35 members. Reservations may be made
online at kica.us/sandcastle. Instructions on how to
use the reservation platform are also available there.
If you are not able to use a reservation you made,
simply withdraw it in the CourtReserve system to
allow another member to sign up.
Check-in for the pool takes place in The Sandcastle
lobby. There is no access to the pools or beach
through the pool gates. When you check in, you
will need to provide the names of each household
member in your reservation and a staff member
will confirm your time slot without contact. Lounge
chairs are appropriately spaced to allow for social
distancing and are sanitized between pool sessions.
Large inflatable floats are prohibited. No glass is
permitted in the pool area. When using the pool,
please maintain a respectful distance of at least six
feet between other community members.
OUTDOOR RESTROOMS
The restrooms at the family and oceanfront pools
are open for the use of members at each pool.
Restrooms are cleaned and sanitized before each
reservation session.
CASTLE GRILLE
The Castle Grille is open, offering a limited to-go
menu from 11 a.m. to 4 p.m. Orders and payment
may be made online — visit kica.us/sandcastle
for the link. Orders may also be placed at the
service window. Only credit card payments will be
accepted. The Sandbar at the oceanfront adult pool
will be open for walk-up drink service. Credit card
payments will be accepted and there will be no
bar seating at this time. Charge-on-account is not
available. If you’re not at the pool, you can place a to
go order and pick up at the pool entry gate.
LIMITED MEMBER SERVICES
Limited member services are offered at The
Sandcastle during Phase 1. Members are encouraged
to email [email protected] for more information.
Phase 1: Unavailable Amenities &
Services
NO FITNESS CLASSES OR GYM ACCESS
Based on the MUSC health experts’
recommendations, the strength and cardio fitness
room is closed in Phase 1 due to the confined
space. No fitness classes are being offered. Online
workouts with Sandcastle instructors are available
at kica.us.
NO CLUB MEETINGS OR PRIVATE EVENTS
The Sandcastle is closed to club meetings, group
activities and private events in Phase 1. The upstairs
meeting rooms and restrooms are closed.
UPSTAIRS LOUNGE AND VERANDA CLOSED
The Sandcastle’s upstairs lounge area and outside
veranda are closed in Phase 1.
PLAYGROUND CLOSED
Due to sanitation concerns, the outdoor playground
in the pool area is closed in Phase 1.
We are thrilled to be able to welcome you back
to The Sandcastle, even on this limited basis,
and ask for your patience as we all navigate this
unprecedented situation. Phase 1 is a learning phase
and changes may occur as we find out what works.
We’ll communicate any changes, including our
plans for moving into phases 2 and 3, in our weekly
email newsletters.
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