SILENT AUCTION
HOW TO BID 1 . Go to the Kiawah Conservancy landing page - https :// kiawah . cbo . io 2 . Log in by entering your phone number or email address and tap GO . 3 . You will receive an email or text with a one-time Login Code 4 . Enter the code and click Next ( code expires after 15 minutes ) 5 . Confirm you are the name listed then click “ Continue ”. 6 . Once completely logged in , you can search by item #, keyword , or by category . 7 . To place a bid tap on the blue “ Bid / Info ” button . There you can place a fast bid , bid , or set a max bid , and read details about items . 8 . Tap on MENU > MY ITEMS to view your activity throughout the event . 9 . Use the Blue Gear Icon in the top left corner of the bidding site to update your information at any time .
FAQs
• How do I remove a bid ? Right after you place a bid , you have the option to “ undo ” on the confirmation banner at the top of the screen . Once this banner goes away , you will need to see an event volunteer that is using the butler to remove it .
• I already selected “ no ” or replied “ STOP ” to the SMS text message alerts , not realizing that I wouldn ’ t receive outbid notices . Can I fix it ? Yes ! Text “ START ” to 56651 to begin receiving these once again .
• How do I place a Max Bid ? To place a “ max bid ”, tap on Bid / Info > BID / SET MAX > select the amount you are willing to spend on the item > SET MAX . The system will bid up to that amount for you automatically . You will be notified via text message if you are outbid on this item .
• Did I win ? Once the auction has closed , you can look under MENU / MY ITEMS to view everything that you have won / purchased .
• Note that we can not control carrier settings for receiving the code by text . If you continue to not get your code via text , try via email or check with your cell phone provider .
• Please check your spam for the login code email if you do not see it in your inbox .
CHECKOUT FROM YOUR PHONE OR PAY BY CHECK TO THE KIAWAH CONSERVANCY * Please wait until all auction items ( paddles up , raffle , and silent auction ) have closed to begin checking out . You can securely checkout from your phone with a credit card . When checkout is available , a red “ Pay !” button will appear . Tap on this button to checkout . If you have not already put a credit card on file , you will need to do so at this time . If you prefer to pay by check please mail your payment to the Kiawah Conservancy ( 80 Kestrel Court , Kiawah Island , SC 29455 ). Make sure to note “ Gala Payment ” in the memo line .
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