PEOPLE ARE THE TOP REASON YOUR NEW TECH EFFORTS FAIL written by Chris Cline , ACT
Yep , people . Your people . Sure , there are some mechanical reasons as well . But , nearly every conversation about why a new technology endeavor failed to meet objectives comes down to people . In fact , it ' s amazing how true this statement is … and amazing how easy it is to mitigate . Before we dive in , let ' s explore and test an overarching and broadbrushed statement about most people and their jobs .
One could assert that upon coming to work each day ( or firing up their laptop for remote employees ), most people really want is clarity about what is expected , proper resources to do it well , access to opportunities to learn and grow and be heard , and to be recognized and fairly compensated .
There are certainly some nuances to this thesis , but assuming most agree that this is close , let ' s bring this back to why people are the most common reason your new technology efforts are likely to fail .
At the core , nearly every piece of technology a business can leverage is intended to drive efficiency , growth , regulatory compliance … all in accordance with the company ' s own strategic initiatives . And each of these , at some point require people … people to do the work , people to determine if it is going well , people to determine what needs fixed , people to decide what is needed for the future , people to assess how to move forward , and back to people to do the work .
Sure , technology and any variety of things can impact how many people are needed and what those people do . But we are a long way from a world where business doesn ' t need people . A long way .
8 KANSAS INSURANCE AGENT & BROKER