KIA&B September/October 2021 | Page 12

MANAGE TECHNOLOGY & LEAD
Instant access to information enables agents , customer service representatives , producers , and others to provide clients faster service , leading to higher productivity .
4 ) Reduce costs to maintain and manage information technology infrastructure . The average agency or brokerage operates without dedicated IT personnel . It lacks the expertise to deploy and manage multiple IT applications required in business today and the hardware and software needed to run and protect these systems .
Cloud technology eliminates many requirements for hardware and software on-site and can significantly reduce your budget and capital costs . It also reduces the need for personnel to manage IT infrastructure , like security , freeing up time and money to focus more on core insurance activities , such as client-facing activities that improve customer service and satisfaction .
5 ) Increase your business agility . The flexibility of a cloud solution can be ideal for insurance agencies and brokerages that need to scale their business quickly to meet changing needs , such as a business acquisition or rapid growth , without the time and expense of adding or integrating new IT capacity .
Since applications are hosted remotely in data centers and accessible via the internet , new users can quickly connect to systems of record and gain access to data across your business enterprise , improving collaboration and productivity .
While you can ' t predict when a data breach could impact your business , you can prepare your business to protect against damaging impacts . Integrating cloud solutions helps minimize data security concerns and ensures business uptime during events that could otherwise cripple the business .
TECHNOLOGY SOLUTIONS FOR YOUR AGENCY

AGENCY CYBER

GUIDE 3.0

I N D E P E N D E N T A G E N T . C O M / A C T
Ultimately , relying on the cloud as part of your business continuity plan safeguards your business ’ s most important assets : your relationships with loyal customers and employees .
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