THE STATE OF INSURANCE TECHNOLOGY
A DISCUSSION WITH INDUSTRY AND INSURTECH THOUGHT LEADERS
For many years , discussions on insurance industry technology centered mostly on agency management systems and automation . In recent years , those topics have expanded to customer relationship management systems , chatbots , artificial intelligence ( AI ), and more .
With those innovations and more in mind , what is the state of technology in our industry ? KIA & B reached out to a few individuals whose organizations are helping lead the charge in the space for their thoughts on where we are now with insurance technology , and where we may be headed next .
IN WHAT AREA ( S ) ARE YOU SEEING THE MOST INNOVATION ?
Steve Anderson
Co-founder and CEO of Catalyit
Small commercial quoting has been a pain point for agents for some time . They don ’ t build a larger , small commercial book of business primarily because of the cost of getting a quote from multiple carriers . A handful of startup companies are now streamlining that cumbersome process .
The problem for agents is “ inventory .” Agents
4 KANSAS INSURANCE AGENT & BROKER