BREAKOUT SESSIONS
Farm Risk Management , Liability , and Side Businesses Insuring farm business can be complicated , and it is even more important to truly take a risk management approach with customers . This class will help agents adopt a risk management approach , especially when it comes to identifying various side businesses that challenge coverage options .
Other Farm Property Coverages We will review ISO forms as they relate to Farm / Ag exposures and some of the endorsements available for coverage modification : Equipment Breakdown Protection Coverage , Equipment Breakdown Protection Coverage , Livestock Coverage , Mobile Agricultural Machinery & Equipment Coverage .
HEMP : The Next Gold Crop for Our Farmers ? Some tout hemp as the “ next best crop ” for our farm owners and producers others see it as a gateway to cannabis production and related drug issues . Neither is probably true . We will look at what it can do , can be used for , what it is and is not , and how it can affect the farmer positively or not .
New ( er ) Power on the Farm : Wind , Solar , Methane Review the various renewable energy options available to our farm and ag accounts . We examine the benefits and challenges of the increased use of wind , methane , solar & biomass on the farm . What are the risk management considerations and insurance issues for these energy options ?
The Business Income Exposure : Properly Insuring the most Important Property Exposure In this session , attendees learn the fundamental concepts surrounding business income so insurance practitioners are better prepared to advise their clients and develop the right business income coverage plan .
It ’ s All About Cyber What does an agent / broker need to understand to educate their clients on the need and reasons for this vital insurance ? This class will provide an overview of :
• The exposures our clients ’ faces and how best to communicate them
• How to risk-manage these exposures
• Some coverage language comparisons with common exclusions
Secrets No One Tells You with Chris Boggs Understanding insurance requires understanding the law of contracts . Here is the opportunity to be guided through purposeful methodology designed to make insurance contract interpretation easier . We ’ ll also focus on the proper method for extending insurance protection from the business auto policy for a personally owned auto . Plus look at Part II of the workers ’ compensation policy , Employers ’ Liability coverage and the need to offer this gap-filling coverage .
COIs : The Bad and the Ugly Qualifies for E & O Credit A simple COI is a potentially dangerous weapon that can be used against your agency . We ’ ll dig into the possible dangers of COIs and answers questions such as :
• What is the problem with issuing a COI with no holder ?
• Should the COI include all the requested Additional Insureds ?
• What wording should NEVER be used on a COI ?
Answering Difficult Personal Lines Questions Let ’ s review of 15 Personal Auto and Homeowners coverage questions from actual claims situations . Students will answer the questions using the ISO Personal Auto Policy , the ISO Homeowners HO 00 03 Form , and appropriate endorsements .
As Though We Didn ’ t Have Enough to Worry About : Emerging Insurance Issues Discover some emerging issues that will change how we look at our customers ’ insurance programs . The topics will include drones ( both personal and commercial exposures ), the “ sharing economy ” ( ridesharing , car-sharing , and home rental ), the “ where you reside ” issue , and host liquor liability
Can Your Customers Weather the Storm ? Understanding the Personal Umbrella Policy Who needs a personal umbrella policy ? What limit should I write ? What ’ s the difference between an umbrella and an excess policy ? How can an umbrella provide “ implied ” coverage ? Learn why personal umbrella is a much needed and often undersold policy .
Am I Covered When I Rent a Car ? The discussion will include reviewing rental contract terms , coverage on the ISO Personal Auto Policy , possible credit card coverage , and questions an agent should ask when customers ask for rental care coverage .
Smash Your Backlog : Eliminate Backlog and Stay CaughtUP ! Forever It happens to the best of us – you have every intention of getting all incoming work processed every day , but no matter how hard you try , you still get behind . Once you fall behind , you get even further backlogged . This session will explore proven desk management system that will keep you caught up forever !
The STOP-IT List Every agency has institutionanlized certain tasks it believes genuinely adds value . Yet , many of those practices are inefficient and may even lead to increased E & O losses . Discover what some of those practices are and how to eliminate them to increase your agency ’ s productivity , reduce E & O exposures , and provide better services to your customers .
Moving from Reactive to Proactive Customer Service : A Risk Management Approach Are we truly enhancing the customer experience by delivering outstanding , proactive service ? By using a risk management approach , we will discuss how to reverse this process and get our customers saying “ WOW ”!
E & O Personal Lines Qualifies for E & O Credit Sponsored by Swiss Re This course will examine homeowner ’ s issues as well as the 2022 ISO Homeowners ’ Form changes . This is the first major revision to the HO form in 11 years , and is expexted to go into effect in early next year . Stay up-to-date with the upcoming changes to the homeowners marketplace .
CLASS TRACKS
Farm / AG
Commercial Lines
Personal Lines
Account Management
All CE pending approval
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