TABLE OF CONTENTS
November / December 2020
� PUBLISHER ’ S NOTE 4
� KANSAS INSURANCE NEWS 5
� RISK MANAGEMENT
By : Commissioner Vicki Schmidt 27
By : Cindy Hower 29
� COMPANY PROFILE
Purchasing E & O for Your Agency By Dave Hulcher
� LEGISLATIVE UPDATE
What Can Insurance Agents Expect during the 2021 Legislative Session ? By Dan Murray
� MANAGE & LEAD
I Can ’ t Let Them Go By Cheryl Koch
8 Mistakes Killing Growth in Your Agency By Randy Schwantz
� MARKETING
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Featuring Farmers Alliance 31
� YOUNG AGENT ’ S PROFILE
Featuring Bryce Burdiek 32
� HUMAN RESOURCES
Unemployment Fraud on the Rise By Kristina Dietrick
� SPECIAL REPORT
Annual Audit of Kansas Self-Insurance Pools
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37
� FILING REPORT 38
4 Marketing Trends that will Live Beyond COVID-19 By Chrissey Breault
� KAIA
By : Kristy Wilson 25
KANSAS INSURANCE AGENT & BROKER POSTMASTER : Send address changes to Kansas Insurance Agent & Broker , c / o Kansas Association of Insurance Agents , 815 SW Topeka Blvd ., Topeka , KS 66612 . ( 785 ) 232-0561 .
Kansas Insurance Agent & Broker ( ISSN # 1069-1847 ) is published bimonthly by Agency Services Corporation of Kansas ( ASCK ), a subsidiary of the Kansas Association of Insurance Agents , 815 SW Topeka Blvd ., Topeka , KS . ( 785 ) 232-0561 . Periodicals postage paid at Topeka , KS 66612 , and additional mailing offices .
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