TABLE OF CONTENTS
May / June 2021
� PUBLISHER ’ S NOTE 4
� KANSAS INSURANCE NEWS 5
� 100 YEARS OF KAIA
Competition is the Spice of Life 6
� RISK MANAGEMENT
Q & A About E & 0 Loss Prevention By : Mary LaPorte
� MANAGE & LEAD
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� PRESIDENT ’ S CLASSIC
Golf Tournament , Outing , and Auction Review
� KAIA
Working together to Reform Producer Licensing By : Commissioner Vicki Schmidt
Learning through Others ’ Mistakes By : Doug Smart
� LEGISLATION
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Salespeople Should Use Conditional Questions By : Susan Toussaint
COVID-19 is Accelerating Auto Claims Automation By : Olivia Overman
� HUMAN RESOURCES
Employee or Independent Contractor Submitted by : HR Partners
� TECHNOLOGY
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Court Would Uphold Damage Cap for Wrongful Deaths By : Ellizabeth Smoller
� COMPANY PROFILE
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Featuring : SFM 30
� AGENCY PROFILE
Featuring : Al Shank 32
� FILING REPORT 35
Colonial Pipeline Hacked with a Single Password By : Annemarie McPherson
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KANSAS INSURANCE AGENT & BROKER POSTMASTER : Send address changes to Kansas Insurance Agent & Broker , c / o Kansas Association of Insurance Agents , 815 SW Topeka Blvd ., Topeka , KS 66612 . ( 785 ) 232-0561 .
Kansas Insurance Agent & Broker ( ISSN # 1069-1847 ) is published bimonthly by Agency Services Corporation of Kansas ( ASCK ), a subsidiary of the Kansas Association of Insurance Agents , 815 SW Topeka Blvd ., Topeka , KS . ( 785 ) 232-0561 . Periodicals postage paid at Topeka , KS 66612 , and additional mailing offices .
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