KIA&B March/April 2021 | Page 15

HUMAN MANAGE RESOURCES & LEAD company ’ s vision first .
• Assist employees with defining their personal and professional goals . This step takes coaching a step further , creating an open dialogue with employees about what they hope to achieve out of their job . It includes both professional goals and ambitions outside of the office . Take the time to sit down and find ways you can assist your employees in achieving their objectives .
• Identify employees ’ strengths and weaknesses and communicate expectations . Communication is one of the most vital aspects of a company ’ s success . In fact , 4 out of 5 employees say communication is critical in helping their job success . Maintaining respectful and authentic conversations with employees can increase your team ’ s accountability and collaboration .
Take the time to lay the groundwork of expectations in the organization . With expectations firmly set , the coach and employee can have a constructive conversation about their professional development plan ’ s overall strategy and goals . Take the time to ask probing questions such as :
• How do your personal goals align with the goals of our company ?
• What do you hope to achieve in terms of professional growth within the next year ?
• How best can I assist in helping you achieve these goals ?
• Use this time to identify a customized strategy for coaching on an individual level . They get the personal development desired while aligning to the greater goals and needs of the organization .
BOOST CONFIDENCE Confidence in the workplace has resoundingly positive effects . Research has shown people prefer confidence to
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Intact Insurance Specialty Solutions and Intact Insurance Public Entities are marketing brands for the insurance company subsidiaries of Intact Insurance Group USA LLC . Coverages may be underwritten by one of the following insurance companies : Atlantic Specialty Insurance Company , a New York insurer ; Homeland Insurance Company of New York , a New York insurer ; Homeland Insurance Company of Delaware , a Delaware insurer ; OBI America Insurance Company , a Pennsylvania insurer ; OBI National Insurance Company , a Pennsylvania insurer ; or The Guarantee Company of North America USA , a Michigan insurer . Each of these insurers maintains its principal place of business at 605 Highway 169 N , Plymouth , MN 55441 , except The Guarantee Company of North America USA , which is located at One Towne Square , Southfield , MI 48076 . This material is intended as a general description of certain types of insurance coverages and services . Coverages and availability vary by state ; exclusions and deductibles may apply . Please refer to your insurance policy or consult with your independent insurance advisor for information about coverages , terms and conditions . Some coverage may be written by a surplus lines insurer through a licensed surplus lines broker . Surplus lines insurers do not generally participate in state guaranty funds and insureds are therefore not protected by such funds .
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