Remember, feedback is a gift— one that keeps on giving in the form of enhanced performance, stronger relationships and a more dynamic, successful organization. •
behavior. If you find yourself giving the“ Great job!" kind of feedback, take it a step or two further by specifying what behaviors you think are great, and why they matter.
Here are four effective feedback delivery techniques:
1) Timeliness is crucial. When it comes to providing feedback, offering input as close to the event as possible ensures that details are fresh and allows for prompt addressing of issues before they escalate.
2) Implement quick, informal feedback sessions. Providing brief daily check-ins can be an effective way to maintain open lines of communication.
3) Be specific when providing feedback. Use concrete examples and observable behaviors rather than generalizations to help employees understand exactly what they ' re doing well or areas where they need to improve.
4) Provide solution-oriented feedback. This type of feedback is more likely to lead to positive change. Instead of simply pointing out problems, offer actionable suggestions for improvement and collaborate with the employee to develop an improvement plan. Use a goal-setting framework like SMART( specific, measurable, achievable, relevant and time-bound) to structure these improvement plans effectively.
helps create a culture of continuous improvement. And celebrating improvements made from received feedback reinforces its value and encourages ongoing engagement with the feedback process.
Remember, feedback is a gift— one that keeps on giving in the form of enhanced performance, stronger relationships and a more dynamic, successful organization. •
Liz Whisler is vice president of leadership development, The Workplace Advisors. The Workplace Advisors is the endorsed HR partner of Big“ I " Hires.
The Workplace Advisors offers a wide range of employee development services, including coaching, to ensure your employees are engaged, productive and fulfilled.
Not your ordinary management system. Delivering a purple cow experience.
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To truly harness the power of feedback, organizations must create a culture where it ' s valued and actively sought. This starts with leadership setting the example by actively seeking feedback from their teams. Encouraging peer-to-peer feedback can foster a more collaborative environment where learning and improvement are ongoing processes.
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Integrating feedback into regular work processes, rather than reserving it only for annual reviews,
MARCH / APRIL 2025
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