Learn more about the program and its offerings for your agency at kaia. com / agent-developmentprogram / •
• Effective CSR communication strategies
• Workflow optimization
• Insurance technology tools
• Professional development for agents
Engagement & Recognition Keep learners motivated with branded courses, interactive content, and built-in rewards. Each completed course earns an InsurAcademy Certificate of Achievement – recognizing progress and dedication.
Advanced Progress Tracking Leverage powerful reporting tools to track performance and growth. Agency Learning Managers gain real-time insights into learner activity, assessments, and overall progress.
Ongoing Support & Development Stay connected with live monthly webinars led by industry experts, covering timely and relevant topics. The program also includes interactive tools and continuous support to enhance the learning experience.
Mentorship Opportunities Our Mentor Program offers targeted training for service staff, combining technical knowledge with essential soft skills. Participants receive one-onone guidance and hands-on training to strengthen communication and client management capabilities.
Learn more about the program and its offerings for your agency at kaia. com / agent-developmentprogram / •
JULY / AUGUST 2026
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