KIA&B 2019 November/December 2019 | Page 6

| COMMISSIONER’S MESSAGE | REFORMS CREATED TO ENSURE INTEGRITY IN YOUR PROCESS Partnering with the Department of Revenue generates a win-win.  by Vicki Schmidt hrough my first nine months at the Kansas Insurance Department, we have made some important reforms to enforce the laws in statute, improve operations, and provide better service to consumers. T When people do not pay their taxes, it increases the burden on everyone else. There are a lot of hardworking Kansans who pay their taxes every day, and I hope that this new process helps lessen the burden. One of the reforms I am most pleased about implementing is ensuring integrity in the producer license application process. I think honesty is an integral part of every job, but especially important for insurance agents who are to be a trusted source in helping consumers make decisions that may significantly impact their lives. While there is still too much government bureaucracy to wade through, I wanted to provide you with an example where two government agencies actually worked together. That does not happen nearly enough. I appreciate the Department of Revenue working with us to verify this information as it is beneficial to them as well! At my direction, we now verify if an applicant is delinquent paying taxes with the Department of Revenue - regardless of what they state on the application. It is an honor to serve you and your family in the Kansas Insurance Department. Since the department began this process, we found the Department of Revenue denied or was unable to verify the tax status of roughly 16 percent of applicants. This means they either are, in fact, delinquent in paying their taxes or have another issue that prevents verification. Once this occurs, we notify the applicant that they will need to provide a certificate of tax clearance to the department or be in a payment plan with the Department of Revenue for us to move forward with the license application. I am proud to report that we have turned nearly 150 (70 percent) of the denied or unable to verify applications into an approved status. 6