TABLE OF CONTENTS
The bimonthly magazine of the
Kansas Association of Insurance Agents
OFFICERS OF KAIA
November/December 2019
Vol. 24, No. 6
Executive Director’s Page 4
President-Elect
Doug Smart | doug@smart-ins.com Commissioner’s Message 6
VP/Treasurer
JoErin Stuteville | joerin@elliottinsurancegroup.com President’s Page 8
Secretary/Assistant Treasurer
Lucas M. Raleigh | lucas@releighinsurance.biz Special Report
Annual Audit of Kansas Self-Insurance Pools 10
Risk Management
Fitting Risk Management into Your 2020
Strategic Plan 12
Legal Ease
When the Kansas Tort Claims Act Does
Not Apply 15
President
Kristy Wilson | kwilson@kellermaninsurance.com
National Director
Cindy Hower | chower@kellermaninsurance.com
Immediate Past President
Lee Gleason | lgleason@kfsa.com
BOARD OF DIRECTORS
Zone I Director
Brock Elliott | brock@elliottinsurancegroup.com
Zone II Director
Kevin Campbell | kcampbell@unitedagencyks.com
Zone III Director
Bryan Schmitz | bryanschmitz@sbsins.com
Zone VI Director
Shawn Myers | smyers@kellerleopold.com
Director-at-Large
Austin Renn | austin@rennandcompany.com
Director-at-Large
Kevin O’Brien | kevin.obrien@reillyinsurance.com
Young Agents Chair
Josh Goodman | josh.goodman@hwins.com
KAIA STAFF & CONSULTANTS
Executive Director David Hulcher
Photo Review
• Leadership & Development Conference
• KAIA’s Executive Committee
• 2019 Industry Award Winners
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Manage & Lead
Plan Your Work and Work Your Plan 22
Marketing
Trust Your Gut Marketing is a Bust 24
Rural & Small Conference Preview
• Presenter Interview: Chris Boggs 27
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Kansas Filings Report 38
Vice President of Finance Shannon Bower
Vice President of Member Experience Joan Sutton
Vice President of Agency Services Elizabeth Smoller
Legal Counsel Will Larson
E&O Program Manager Katie Hobson
Marketing & Communication Manager Chrissey Breault
Prof Development & Events Manager Karlyn Judd
Office Coordinator Barb Cobuluis
Account Managers Valerie Dunnam & Carolyn Rouse
KAIA Lobbyist Dan Murray
KANSAS INSURANCE AGENT & BROKER
POSTMASTER: Send address changes to Kansas Insurance
Agent & Broker, c/o Kansas Association of Insurance
Agents, 815 SW Topeka Blvd., Topeka, KS 66612. (785) 232-
0561.
Kansas Insurance Agent & Broker (ISSN#1069-1847) is
published bimonthly by Agency Services Corporation of
Kansas (ASCK), a subsidiary of the Kansas Association of
Insurance Agents, 815 SW Topeka Blvd., Topeka, KS. (785)
232-0561. Periodicals postage paid at Topeka, KS 66612,
and additional mailing offices.
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