KIA&B 2019 January/February 2019 | Page 14

| YOUNG AGENTS PROFILE | YAK YOUNG AGENTS of KANSAS Eric Schwarz Years in Industry: 14 years Email: [email protected] Office phone: 608-410-3370 How did you get into the Industry? I have always been interested in sales but knew nothing about insurance. In 2005 I was hired for an Inside Account Executive position for The Hartford. I was sent to The Hartford School of Insurance for three weeks of training. Shortly after I was promoted to an outside Personal Lines Sales Representative position and soon after accepted a Select Customer Sales Representative position. Currently, I am fortunate enough to be the Kansas Regional Sales Manager with West Bend Mutual. What benefits do Young Agents bring to the Industry? Young Agents bring energy, an array of fresh of ideas, and a desire to learn from others. The future of the industry looks very bright for the involvement from our Young Agents. How do you see the Industry Changing in the next 5-10 years? First, technology and social media is ever changing and developing. If an individual is not willing to adapt to the changes in technology, you could find yourself and others around you being left behind. Consumers are now more than ever looking for the quick and simple way to find their insurance coverage. Whether we like this or not, this does not necessarily mean picking up the phone and talking with a “live” person but rather through a website, social media, by email, texts, etc. Insurance companies and agents willing to adapt at a seemingly rapid rate will be those leading the charge. Second, I continue to see more agency mergers and acquisitions than I ever have before. I believe this is a sign of the times of our industry, and agency 12 owners are getting more interest from buyers than ever before. Owners and principals should be willing to be open to these opportunities should they arise. Who/What has been your greatest resources in this industry and why? It is really a long list of individuals to name, but our West Bend Mutual sales and management team, and underwriting team, are all always excellent resources for me. My current West Bend Mutual State Sales Manager David Wiersma is a great resource and has a wealth of knowledge regarding insurance legislation, insurance coverages/ guidelines, and in the insurance industry in general. I am also lucky enough to get to partner with several agents in the state. What is your greatest reward as an insurance company regional sales manager? My greatest reward is I get to work with agents to help find a solution for their clients on products that might not otherwise be desired by other insurance companies. It’s satisfying in helping others and being engaged from all sides of the industry. Would you encourage your own children to be in the insurance industry? I do not have any children, but if I did I absolutely would encourage them to consider insurance. There is an abundance for potential growth for new agents in the insurance industry. When it comes down to it, consumers will always need insurance, whether it’s a soft market, hard market, or the economy is trending up or downward. There are also endless tools and resources for furthering education in this industry. KANSAS INSURANCE AGENT & BROKER | January - February 2019 | What advice would you like to share with Principals who have been in the business more than 10 years? I would say continue to listen and adapt to the ever-changing insurance environment. Strive to provide continued quality customer service to your clients as this will always be something they fall back on when considering other potential threats that might present themselves for a change. What are your future Plans? I work for a great company at West Bend Mutual and look to continue working in a sales or management role. Traveling more with my wife and hoping to take more trips abroad. Staying active and spending more time with our English Bulldog Sophie. Tell us 3 tips that you would give to an incoming young agent? 1. Be patient. It takes time to learn the industry and build a quality client list. There are many people that can assist to get you jump started. 2. Networking. Get involved with local groups, chamber of commerce, charity events, KAIA and/or Young Agents Group, etc. Do not be afraid to get involved. Ask other agents, coworkers, or company sales reps if they are aware of any groups or programs you might be able to engage with or join. 3. If your an incoming agent, its best to find a mentor. Don’t be afraid to ask questions and advice of their routines and where they have found success.