KIA&B 2018 Vol 23 No. 4 | Page 3

TABLE OF CONTENTS KANSAS INSURANCE AGENT & BROKER July/August 2018 13 Vol. 23, No. 4 The bimonthly magazine of the Kansas Association of Insurance Agents OFFICERS OF KAIA President Scott Strong | [email protected] President-Elect Lee Gleason | [email protected] VP/Treasurer Kristy Wilson | [email protected] Secretary/Assistant Treasurer Doug Smart | [email protected] FEATURES National Director Cindy Hower | [email protected] 10 Commercial General Liability Tips 25 Immediate Past President Lyle Davidson | [email protected] BOARD OF DIRECTORS Zone I Director Jo Erin Stuteville | [email protected] Zone II Director Kevin Campbell | [email protected] Zone IV Director Lucas Raleigh | [email protected] Zone V Director Jolene Biggs | [email protected] Zone VI Director Alan Schlesener | [email protected] 13 President’s Classic Golf Tournament 2018 Highlights 15 2018 Leadership & Development Conference 19 3 Key Ways To Establish Trust With Prospective Customers Director at Large Austin Renn | [email protected] Director at Large Josh Goodman | [email protected] Director at Large Chad Fuqua | [email protected] 25 Trusted Choice Big “I” State Qualifier Final Year Recap Commissioner’s Column 7 InsurPac Contribution Goal 23 Agency Profile 27 Executive Director | David Hulcher ABEN Class Schedule 28 Vice President-Finance | Shannon Bower Continuing Education Classes 29 Vice President of Marketing & Membership | Joan Sutton Marketing & Communications Coordinator | Matt Kelly State News 5 Company Profile 22 K A I A S T A F F & C O N S U LT A N T S Senior Insurance Services Representative | Sherri Snyder Executive Director’s Message 4 Young Agents Profile 9 Young Agents Chair Brock Elliot | [email protected] Vice President of Agency Services | Elizabeth Smoller President’s Message 2 Industry Partners Program 3 Director at Large Kevin O’Brien | [email protected] Professional Development Coordinator | Barb Cobuluis DEPARTMENTS KANSAS ASSOCIATION OF INSURANCE AGENTS 815 SW Topeka Boulevard | Topeka, KS 66612 785.232.0561 | 800.229.7048 www.kaia.com Kansas Filings Report 31 E&O Program Manager | Katie Hobson Legal Counsel | Will Larson Denise Crossman | Administrative Assistant POSTMASTER: Send address changes to Kansas Insurance Agent & Broker, c/o Kansas Association of Insurance Agents, 815 SW Topeka Blvd., Topeka, KS 66612. (785) 232-0561. Kansas Insurance Agent & Broker (ISSN#1069-1847) is published bimonthly by Agency Services Corporation of Kansas (AScK), a subsidiary of the Kansas Association of Insurance Agents, 815 SW Topeka Blvd., Topeka, KS. (785) 232-0561. Periodicals postage paid at Topeka, KS 66612, and additional mailing offices. The Kansas Association of Insurance Agents was formed September 1, 1992, through the merger of the Professional Insurance Agents of Kansas (PIAK) and the Independent Insurance Agents of Kansas (IIAK). The Association is affiliated with the Independent Insurance Agents and Brokers of America (IIABA).