KIA&B 2018 Vol 23 No. 3 | Page 3

TABLE OF CONTENTS KANSAS INSURANCE AGENT & BROKER May/June 2018 19 Vol. 23, No. 3 The bimonthly magazine of the Kansas Association of Insurance Agents OFFICERS OF KAIA President Scott Strong | sstrong@strongsinsurance.com President-Elect Lee Gleason | lgleason@kfsa.com VP/Treasurer Kristy Wilson | kwilson@kellermaninsurance.com Secretary/Assistant Treasurer Doug Smart | doug@smart-ins.com FEATURES National Director Cindy Hower | chower@kellermaninsurance.com 12 The importance of keeping text messages well documented and favorable for workflow procedures. Immediate Past President Lyle Davidson | lyledavidson@thedavidsonagency.net BOARD OF DIRECTORS Zone I Director Jo Erin Stuteville | joerin@elliottinsurancegroup.com 14 30 Changes to ISO’s Personal Auto Policy MAIC 16 Zone II Director Kevin Campbell | kcampbell@unitedagencyks.com Zone III Director Elizabeth Smoller | bsmoller@charlsonwilson.com Zone IV Director Lucas Raleigh | lucas@raleighinsurance.biz Zone V Director Jolene Biggs | biggjo@insurance-planning.com Zone VI Director Alan Schlesener | aschlesener@kellerleopold.com Director at Large Austin Renn | austin@rennandcompany.com Director at Large Josh Goodman | josh@jgoodmaninsurance.com Director at Large Chad Fuqua | chad@fuquainsurance.com 16 Get Involved with the Mid-America Insurance Conference 19 cover story Big “I” Legislative Conference recap 25 Obtaining and Screening Driving Records May Be a Potential E&O Issue Marketing & Communications Coordinator | Matt Kelly State News 5 Commissioner’s Column 7 Young Agents Profile 8 Continuing Education Classes 29 Kansas Filings Report 31 Executive Director | David Hulcher Senior Insurance Services Representative | Sherri Snyder Executive Director’s Message 4 ABEN Class Schedule 28 K A I A S T A F F & C O N S U LT A N T S Professional Development Coordinator | Barb Cobuluis Industry Partners Program 3 InsurPac Contribution Goal 23 Young Agents Chair Brock Elliot | brock@elliottinsurancegroup.com Vice President of Marketing & Membership | Joan Sutton President’s Message 2 Company Profile 22 Director at Large Kevin O’Brien | kevin.obrien@reillyinsurance.com Vice President-Finance | Shannon Bower DEPARTMENTS KANSAS ASSOCIATION OF INSURANCE AGENTS 815 SW Topeka Boulevard | Topeka, KS 66612 785.232.0561 | 800.229.7048 www.kaia.com Insurance Services Representative | Katie Hobson Legal Counsel | Will Larson POSTMASTER: Send address changes to Kansas Insurance Agent & Broker, c/o Kansas Association of Insurance Agents, 815 SW Topeka Blvd., Topeka, KS 66612. (785) 232-0561. Kansas Insurance Agent & Broker (ISSN#1069-1847) is published bimonthly by Agency Services Corporation of Kansas (AScK), a subsidiary of the Kansas Association of Insurance Agents, 815 SW Topeka Blvd., Topeka, KS. (785) 232-0561. Periodicals postage paid at Topeka, KS 66612, and additional mailing offices. The Kansas Association of Insurance Agents was formed September 1, 1992, through the merger of the Professional Insurance Agents of Kansas (PIAK) and the Independent Insurance Agents of Kansas (IIAK). The Association is affiliated with the Independent Insurance Agents and Brokers of America (IIABA).