KIA&B 2017 Vol. 22, No. 3 | Page 23

The Remote Potential Sharon Eme k, Ph.D. S ince 2012, the number of companies with the majority of their employees working remotely has increased to over 50%, says the US Department of Labor. According to a Gallup poll, 43% of the 15,000 employed Americans asked, spent at least some time working remotely in 2016. That statistic prompted 15Five, an employee feedback and engagement software provider, to ask 500 managers, supervisors and executives about their own experiences and observations with remote workers. The news was similar: those surveyed said that productivity and performance improved for 21% of the 500 companies surveyed. So what does this mean for the insurance industry? Can an agency in a small Midwestern town really see the same results from remote workers as a large insurer in the Boston area? The answer, of course, is yes! Moreover, your small agency may also gain a competitive advantage. That’s because remote workers can be assigned those tasks that your current in-house staff handles, freei