KIA&B 2017 Vol. 22, No. 2 | Page 3

TABLE OF CONTENTS KANSAS INSURANCE AGENT & BROKER March/April 2017 23 Vol. 22, No. 2 The bimonthly magazine of the Kansas Association of Insurance Agents OFFICERS OF KAIA President Lyle Davidson | [email protected] President-Elect Scott Strong | [email protected] VP/Treasurer Lee Gleason | [email protected] Secretary/Assistant Treasurer Kristy Wilson | [email protected] FEATURES 10 National Director Cindy Hower | [email protected] Kansas Agents Legislative Day Immediate Past President Dusty Davis | [email protected] 12 BOARD OF DIRECTORS Zone I Director Jo Erin Stuteville | [email protected] Zone II Director Kevin Campbell | [email protected] Zone III Director Doug Smart | [email protected] Zone IV Director Lucas Raleigh | [email protected] Zone V Director Jolene Biggs | [email protected] Zone VI Director Alan Schlesener | [email protected] Director at Large Monica Meininger | [email protected] Director at Large Ron Bolz | [email protected] Director at Large Chad Fuqua | [email protected] 10 Four Ways Remote Workers Can Improve Your Agency’s Performance 14 Answers to your E&O Questions 16 cover story InVEST: Next Generation of Insurance Professionals 21 Agency Growth: Quote, Requote, Win! 22 2017 Kansas Insurance Industry Award Time 24 KAIA Helping out Fire Victims 26 Best Practices: How Does A Firm Become a Best Practices Agency? Director at Large Kevin O’Brien | [email protected] DEPARTMENTS President’s Message 2 Industry Partners Program 3 Executive Director’s Message 4 Commissioner’s Column 7 Young Agents Profile 8 Agency Profile 20 Company Profile 28 Young Agents Chair Cooper Chapin | [email protected] Continuing Education Classes 29 Kansas Filings Report 31 K A I A S T A F F & C O N S U LT A N T S Executive Director | David Hulcher Director of Agency Operations | Bob Harris Vice President-Finance | Shannon Bower Vice President of Marketing & Membership | Joan Sutton Events and Education Coordinator | Morgan Schultz Director of Communications & Technology | Nicole Schings KANSAS ASSOCIATION OF INSURANCE AGENTS 815 SW Topeka Boulevard | Topeka, KS 66612 785.232.0561 | 800.229.7048 w w w.k aia.com Senior Insurance Services Representative | Sherri Snyder Insurance Services Representative | Amanda Hanson Insurance Services Representative | Katie Hobson Executive Assistant | Barbara Cobuluis AScK Consultant | Colin Davidson Legal Counsel | Will Larson POSTMASTER: Send address changes to Kansas Insurance Agent & Broker, c/o Kansas Association of Insurance Agents, 815 SW Topeka Blvd., Topeka, KS 66612. (785) 232-0561. Kansas Insurance Agent & Broker (ISSN#1069-1847) is published bimonthly by Agency Services Corporation of Kansas (AScK), a subsidiary of the Kansas Association of Insurance Agents, 815 SW Topeka Blvd., Topeka, KS. (785) 232-0561. Periodicals postage paid at Topeka, KS 66612, and additional mailing offices. The Kansas Association of Insurance Agents was formed September 1, 1992, through the merger of the Professional Insurance Agents of Kansas (PIAK) and the Independent Insurance Agents of Kansas (IIAK). The Association is affiliated with the Independent Insurance Agents and Brokers of America (IIABA).