KIA&B 2016 Volume 21, Issue 3 | Page 7

automatically track and monitor any information about existing clients. For example, you could find out when an existing customer has won an industry award. This would be an excellent opportunity to engage with your client and congratulate them. • Create an Alert for topics for which you have an interest. This could be particular industries where you have a market focus or issues affecting your clients. In the list of Alerts I have created, you will notice several around “machine learning” and “machine teaching.” This is a topic I am interested in because of the implications for the insurance industry. information you might discover. • Create an Alert for vendors with which you have a relationship. If you have been using Google Alerts for a while, hopefully, this is a reminder to revisit your Alerts and update them as necessary. If you are brand new to Google Alerts, I hope I’ve given you some good reasons to explore this service to see how it can streamline your ability to keep up-to-date on a variety of topics. Google Alerts is a core tool that allows me to automatically stay updated on a variety of people, companies, and topics. • Create an Alert for insurance companies you represent. Who knows what interesting and helpful |MAY - JUNE 2016| KANSAS INSURANCE AGENT & BROKER 5