( TCO5) The ____ of Applebee’ s is to gain“ weekly repeat guests through providing surprisingly friendly hospitality, superior quality food, and world class service and value.”
( TCO5) GE competes in industries ranging from medical devices to appliances to television networks. GE’ s mixed strategy is an example of ____ strategy.( TCO6) Jay wants to start a new business. With which of the following methods of starting a new business will he pay a share of the income from the business in return for the use of such things as trademarks and business formulas?
( TCO7) Sears has departments for clothing, tools, jewelry, and home goods. This is an example of departmentalization by
( TCO7) Andrea had worked in the marketing department for 27 years. She knows the history and successes of the office better than any other employee. When change is suggested, she is reluctant because she remembers accomplishments related to the current way of doing things. As a result of ____, she is resistant to change.
( TCO8) Fairway Green Inc. has added a lucrative retirement plan for its employees that includes medical benefits for retirees. These benefits target which level of need in Maslow’ s hierarchy?
( TCO8) A mid-level manager has power within an organization due to the management position she occupies. This kind of power is known as ____ power.
( TCO9) You are a member of a self-managed team; the team has been experiencing interpersonal conflict among its members. Which of the following techniques could you use to eliminate the interpersonal conflict that is occurring within the selfmanaged team?
( TCO10) The credit crisis and the Federal Reserve’ s response to it faced criticism from Congress. The Treasury Department requested a review of the central bank’ s structure and governance. There is now broad support for auditing the Fed using the Government Accounting Office. The change in the economic and political environment of the Fed means the Fed needs to adapt its ____ control.
( TCO1) Discuss the functions of management. Which function of management is the most important? Support your answer.
( TCO2) In order to be effective and efficient, CEOs must monitor both the internal and external environments. Is it more important for the CEO to monitor the organization’ s external or internal environment? Why?
( TCO3) You have recently been assigned as the ethics officer for your organization, as part of your responsibilities you have been asked to write a code of ethics. Discuss