11
Keele Management School News
KMS report for the Public and Commercial
Services Union (PCS) highlights the dangers
of civil service performance management
KMS has a strong tradition of researching and teaching in Human Resource
Management and Industrial Relations and Senior Lecturer, Dr Steve French has recently
completed a statistical analysis of the latest performance management data across
seventeen civil service departments. His research, published in March, confirmed there
are significant differences in outcomes based on gender, age, grade and working
patterns, and particularly in relation to disability and ethnicity.
Steve’s findings highlight a
number of issues, not just with
performance-related appraisal
systems, but about organisational
structure, job content and
employment relations in the civil
service. Steve stated t