warranty
DIY Resolutions Pty Ltd provides the following limited
warranties to the original purchaser of Kaboodle
Kitchen products.
10 Year Warranty
How to Claim
DIY warrants that it will, at its option, repair or
replace any cabinet carcass, hinges and drawer
runners, handles, doors and panels or laminate
benchtops that suffer a failure due to a defect in
the materials or manufacturing process within ten
(10) years from the date of purchase.
To make a claim under this express warranty, you must
be able to prove when you purchased the product. The
easiest way to do this is through your original proof of
purchase (invoice, receipt, etc). To make a claim under
the Kaboodle Advantage warranty, you will also need
to provide proof that the house in which the product
is installed is your primary residence (e.g., utility bills
or council rate notices). To make a claim against this
manufacturers’ warranty, you must contact DIY during
the applicable warranty period:
5 Year Warranty
DIY warrants that it will, at its option, repair or replace
any wire baskets and inserts, waste bins or timber
benchtops that suffer a failure due to a defect in the
materials or manufacturing process within five (5)
years from the date of purchase.
The Kaboodle Advantage
If you install your Kaboodle Kitchen product in a house
which is your primary residence and you own, DIY will
extend your warranty on your cabinets for as long as
your Kaboodle product is installed in that house and
you continue to own and maintain that house as your
primary residence. That’s the Kaboodle Advantage!
* The Kaboodle Advantage applies only to cabinet
carcasses that suffer a failure in its structural
integrity due to a defect in the materials or
manufacturing process.
** To make a claim under the Kaboodle Advantage
warranty, you will also need to provide proof
that the house in which the Kaboodle product
is installed is your principal place of residence.
This may include, for example, utility bills and
council rate notices.
General Terms for all Warranties
Warranties apply only to the original purchaser for
products that are used for normal domestic use.
The warranties do not apply to products used for
commercial purposes. The above warranties do not
cover defects caused by, but not limited to, any
of the following:
By telephone:
By post:
0800 522 663
8:00 to 6:00pm
NZST
Warranty Claims
P.O. Box 62-037
Sylvia Park
Auckland 1644
How DIY will Fulfil Warranty Claims
DIY will honour all valid claims made under this
manufacturers’ warranty by either repairing or
replacing (at DIY’s option) the defective product.
For claims under this manufacturer’s warranty DIY
will not be responsible for removal, installation,
reinstallation, set up or any other costs associated
with a claim.
Other Rights
The benefits given by this express warranty are
additional to other rights and remedies that you may
have under law. Our goods come with guarantees that
cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for
a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure
does not amount to a major failure.
• accident, maltreatment, neglect, improper handling
or failure to follow the supplied care directions;
• exposure to direct heat or excessive moisture; and
• alterations, modifications, repair or use of the product
which is inconsistent with the supplied product
instructions.
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