NWTC BLACKBOARD OVERVIEW
TRAINING FOR K12 EDUCATORS (CONTINUED)
MY STUDENTS CAN’T SEE SOME OF THE CONTENTS IN THE CLASS SHELL, HELP?
Adaptive Release
is ON
Student
CANNOT see
Blackboard
content
Material
UNAVAILABLE
Due date
has passed
Blackboard is not working
like I expect
If your students are unable to see some content
in the class shell, below are some possibilities:
• Adaptive Release has been applied to the content
• It was made unavailable
Edit assignment to
make
available
• The due date already passed
To fix this, you would need to edit the assignment by
Change due date
removing the adaptive release to make the assignment
on assignment
available or change the due date.
Edit assignment to remove
Adaptive Release
Use Mozilla, Firefox, or
Google Chrome
BEFORE CONTACTING HELP DESK….
• Be sure to use Mozilla, Firefox or
Google Chrome browsers
• Clear the cache, cookies, history
and restart the browser
• Close other applications that may be
affecting connectivity
• If able, work on a machine that is
wired to the internet
• Use the Help Center Knowledge
Base by clicking the Question
Mark on the right.
Clear cache, cookies, &
history on web browser
WHEN CONTACTING HELP DESK,
CALL 920-498-6800
• Provide your NWTC
Employee ID (username)
• Full name
• High School
• Identify yourself as a High School
Transcribed Credit Instructor
• The class number (example: 25644)
• Type of machine you are using
Close other applications
and restart browser
NWTC’S HELP DESK:
Hours:
Mon – Thurs: 7AM – 8PM
Friday: 7AM – 4:30PM
Saturday: 8AM – 2PM
920-498-6800
To get the help you need,
please state that you are
a “Transcribed Credit
Teacher.”
CONTINUED CONNECTION WITH NWTC FACULTY & STAFF
NWTC faculty begin and/or enhance their connection
with high school transcripted credit instructors
through the NWTC/K-12 Spring Summit. This
mentorship relationship continues throughout the
entire academic year. High school instructors are
provided mechanisms to contact their NWTC faculty
with inquiries on curriculum, course delivery, resources,
NWTC programming, etc. NWTC recognizes our K-12
Relations as a significant strategic direction of the
college and encourages this continued relationship
building. High school instructors are encouraged to
reach out to faculty when there are questions or
concerns. K-12 Relations manager and staff are also a
resource when needed.
INSTITUTIONAL MONITORING, OVERSIGHT
AND TRANSPARENCY
Proper monitoring and oversight of transcripted
credit is provided by academic departments, NWTC
Recruitment and Academic Advising teams and K-12
Relations team. This oversight ensures that coursework
meets higher education standards and that students
understand the potential use of their earned credits.
CAREER COACHES
Did you know NWTC has Career Coaches who can:
• Organize a campus visit or a college classroom
shadow for your students
• Visit your classrooms and talk to students
about the importance of earning college credits
and how they relate to NWTC programing and
future careers. Other presentation topics
include but are not limited to: job outlook,
careers in demand, soft skills, resume and
cover letter writing, transfer agreements
with four year colleges and universities and
college readiness.
• Meet with your students 1:1 and provide career
exploration/advising
• Assist with college applications, FAFSA and
Scholarship applications
To find your Career Coach,
visit nwtc.edu/CareerCoach
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